The brand Soul & Trail is owned by European Reg Co. #ESB66876483 (Our Company). This Privacy Policy will explain how Soul & Trail uses the personal data we collect from you when you use our website.
THE PERSONAL INFORMATION WE COLLECT
We will collect the minimum amount of information about you that we need in order to provide you with a satisfactory service. Your use of this website gives us the right to collect that information. We may collect any or all of the personally identifiable or health-related information that you provide us including your name, address, telephone number, fax number, and email address etc. together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected.
HOW WE USE YOUR PERSONAL INFORMATION
We may use your information on an aggregated basis to do such things as operate and enhance our website, services and deliver advertising. We use the information collected on our website for a variety of purposes including improving the website and contacting users. We may use your information to communicate with you on products, services and benefits, to contact you for market research or to provide you with information we think may be of particular interest. In addition, if you register or make a booking on our website, we may send you confirmation emails.
We also use Google Analytics to help us understand how our customers use the website.
Additionally, we will always give you the opportunity to opt out of receiving any of such materials.
CONSENT
When you provide us with personal information to make a registration or booking we imply that you consent to our collecting it and using it for that specific reason. If you would like to withdraw your consent or request that we delete your personal information at any time, you may contact us at info@soulandtrail.com to let us know.
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
When you register or make a booking through the website, we will maintain your information for our records unless and until you ask us to delete this information.
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions. We will never disclose your personal information publicly.
PAYMENTS
Our direct payment gateway is provided by Paypal. They provide the online e-commerce platform that helps us to promote our products and services to you. Feel free to review Paypal’s Privacy Policy and how they address customer privacy directly.
Our Company does not retain any banking details when processing your payments.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.
When you click on links on our Site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with information this is encrypted using secure socket layer technology (SSL)
COOKIES
Your Internet browser has the functionality for storing small files (“cookies”) that hold information which allows a website to recognise your account. Our Company’s website takes advantage of this functionality to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell retreat experiences to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our team at info@soulandtrail.com.